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Cancellations - Orders may be cancelled only within 6 hours of being placed.  Please email General Information to cancel. 

 

Exchanges: Returns:
Shoes may be exchanged for a different size or style if is within 2 weeks of receiving them and they are in perfect/not worn condition.  The customer is responsible for return shipping charges of the 1st pair and a $5.00 shipping charge for the 2nd pair.   

If you have purchased shoes and are wanting to exchange them, please send them to: 

West Coast Bridal, 4925 8th Street, Carpinteria, CA 93013

Please include a copy of your sale confirmation email; please indicate the exact style and size you wish to exchange the original pair for.  If your timeline is tight, you may email General Information to order the 2nd pair, provided you will send back the 1st pair within 48 hours.  When the 2nd pair is ordered, your credit card will be charged a $5.00 shipping charge for that pair.  Please call 805-455-5002 or write General Information if you have questions.

 

Shoes may be returned if is within 2 weeks of receiving them and they are in perfect/not worn condition.  The customer is responsible for return shipping charges and there is a $8.00 restock fee (per pair). 

If you have purchased shoes and are wanting to return them, please send them to: 

West Coast Bridal, 4925 8th Street, Carpinteria, CA 93013

Please include a copy of your sale confirmation email.  Your credit card will be credited the amount of the shoes minus the $8.00 restock fee.  The initial shipping charge will not be included in the credit amount.  Please call 805-455-5002 or write General Information if you have questions.

 

 

All sales are final on dyed shoes.  

 

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